FLORAL DESIGNER
About this Position:
We’re a small but mighty team and all roles are essential and overlap in one way or another. We often require “all hands on deck” during our busy seasonal times. Floral Designers at FIELD are responsible for creating all arrangements and hand-tied bouquets. They are responsible for reviewing daily delivery and pickup orders, keeping our fresh sheet updated, and working with farmers and our wholesale partners to ensure we have the most beautiful and freshest local blooms, when available. You’re creative, energetic, conscientious, and hard working.
What You’ll Do::
Customer Service
Greet and assist customers that visit or call the shop
Answer questions, make suggestions about gifts, cards, and flowers
Use the store POS system to ring up retail items
Work closely with customers to discuss design aesthetics including color, structure, sizing, pricing
Use floral ordering system to create flower orders for pick up and delivery
Flowers/Deliveries
Are experts in identification of fresh flowers and stems
Process flowers/stems, general flower care
Create hand-tied bouquets for customers on demand as well as for delivery orders
Prep vessels/Wash and sanitize buckets
Create packaging for hand-tied bouquets and vase arrangements
Handwrite cards
Take pictures of flower designs and upload into floral ordering system
Organize and route deliveries via floral ordering system
Create new designs and online offerings
Shop Duties
Open & Close the shop, complete daily task lists
Merchandise products/displays
General cleaning
Requirements:
Must be able to Monday through Friday, weekends a plus
Must be available to work Valentine’s Day, Mother’s Day
Flexible schedule to assist with other holidays and local events
Can lift boxes, buckets, and other items up to 50 lbs.
Experience in a dynamic environment which requires multi-tasking
Attention to detail and proven excellence in customer service a must
Retail or applicable work experience
Experience working with Apple products including iMac and iPad
Experience with various social media channels
Able to work independently, with minimal direction
Comfortable answering and returning phone calls
Discrete and compassionate